Privacy Policy 

AstroPay values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the AstroPay Android application (“the App”). By using the App, you agree to the terms outlined in this Policy.

1. Information We Collect

When you use the AstroPay App, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, identification documents, payment details, and billing address.

  • Transaction Data: Records of payments, transfers, deposits, withdrawals, and purchase history.

  • Device Information: Device model, operating system, unique device identifiers, IP address, mobile network information.

  • Usage Data: App interactions, features accessed, error logs, and performance data.

  • Location Information (if enabled): Approximate or precise location for fraud detection, compliance, and service optimization.

2. How We Use Your Information

We process your information to:

  • Provide and manage payment services.

  • Verify your identity and prevent fraud.

  • Comply with legal and regulatory requirements (e.g., anti-money laundering laws).

  • Improve app performance, functionality, and security.

  • Offer customer support and respond to inquiries.

  • Send important updates, account alerts, and promotional communications (with your consent).

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: For hosting, analytics, identity verification, and payment processing.

  • Financial Institutions & Regulators: As required by law or regulatory obligations.

  • Business Partners: Where necessary to complete a transaction you authorize.

  • Legal Compliance: To comply with applicable laws, court orders, or government requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your personal information.

  • Restrict or object to certain data processing activities.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with your data protection authority.

6. Third-Party Services

The App may use third-party services (such as Google Play Services, Firebase Analytics, or payment processors) that collect information to identify you. These providers operate under their own privacy policies.

7. Data Retention

We retain your information only as long as necessary for providing services, meeting legal requirements, resolving disputes, and enforcing our agreements.

8. Children’s Privacy

Our App is not intended for children under 18. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.

9. International Transfers

Your information may be transferred and processed in countries other than your residence, which may have different data protection laws. We ensure such transfers comply with applicable legal requirements.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in this document with an updated “Effective Date.” We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

AstroPay Privacy Office
Email: info@algebra.africa
Phone: +263 779 708 969
Address: 851 Sloane Square, Highlands, Harare, Zimbabwe

By using the AstroPay Android App, you acknowledge that you have read and understood this Privacy Policy.

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